Our Return Policy

You can return or exchange your shoes within 30 days, even if you’ve worn them out in the wild.*

Couple of things regarding apparel: You still have 30 days to mull it over, but labels need to be intact. And for socks and undies, packaging must be unopened. Returns/exchanges can only be done in the country of purchase.

Return Shipping: We’ll take care of getting the package back to us, but shipping fees aren’t refunded on the original order.

Final Sale items cannot be returned or exchanged. Final Sale items include: gift cards, insoles, sock bundles, TrinoXO Face Masks, and items tagged final sale on our website and in Allbirds retail stores.